Bookings

Available to members and their guests

The Northern Tasmania Alpine Club (NTAC) offers accommodation for members and their guests throughout the year.  We can also accommodate large group bookings for Clubs, Corporate Groups and Schools.

Members/members guests should book using the online booking form.

Group booking enquiries can be made by completing the group booking form by calling Nicki on 0407 319 135 after hours.

Before your stay with us please read our guest information sheet.

 

Booking and Cancellation Policy

Bookings are to be made through our webform at www.ntac.org.au (Facilities>Bookings).  A webform needs to be completed for each date that you wish to book to provide details of each booking you wish to make.  Invoices for member bookings will be raised no later than 10 days prior to your arrival date with receipt of payment confirming your booking.  For bookings made inside 10 days prior to arrival an invoice will be raised within 24 hours of your booking being accepted.  If bookings are not paid in full by 72 hours prior to your arrival the beds may be offered to the next group on the waiting list.  Should you wish to pay for your accommodation earlier than this schedule please email the bookings officer with your request.

Booking ahead helps us co-ordinate lodge management and determine opening times for the season.  Booking ahead will save you issues as the lodge fills up during the season.

Member rates and booking conditions are available to all financial members of the Club. In the event that all subscriptions and levies have not been paid then the member will be required to book as a member’s guest until full payment is received.

The Members Only Booking period will end on 30 April 2019.  During this period only member bookings can be confirmed but members can make bookings for their guests which will be confirmed subject to bed availability following the member booking period. From 1 May 2019 confirmation of Members Guests and group bookings will commence. Member bookings can only be made by adult members and all junior members must have a nominated adult member guardian.

Beds are allocated in the order that bookings are received.

A waiting list will be maintained where bookings reach capacity and people on this list will be contacted as spaces become available in the order that they arrived onto the list.

 

Members

Booking: Members are encouraged to book as far in advance as possible. Members are not required to make a deposit upon booking.  Payment is required to be in our account no later than 3 days prior to your arrival for each booking (please allow for bank clearance times in making your payments).

Cancellation: Cancellation of member bookings needs to be made by 12pm three days prior to your arrival to avoid a cancellation fee.  For example, for a Friday night booking you need to cancel by 12 noon on Tuesday, Saturday night bookings must be cancelled by noon Wednesday etc. Cancellations should be emailed to bookings@ntac.org.au. We will acknowledge all cancellations so if you haven’t heard back within 24 hours chances are that we haven’t received your cancellation so contact us again. Late cancellation may result in part or full payment of the accommodation, depending upon circumstances and taking into account factors such as repeat failures to cancel or where the lodge is fully booked and the bed(s) could have been reallocated.  Any such fee will be determined by the Bookings Manager and Treasurer.

 

Member’s Guests

Booking: Members Guest bookings must be made by the escorting member.   The member must have a booking on the same dates as the Member’s Guest booking.  Payment is required by3 days prior to your arrival for each booking (please allow for bank clearance times in making your payments).  A deposit may be requested for larger Member’s guest bookings.  Members are responsible for guest booking payments, however payments can be made directly by the guest to the NTAC bank account.

Cancellation: Cancellation of member’s Guest bookings needs to be made by 12 noon three days prior to your arrival to avoid a cancellation fee.  For example, for Friday bookings you need to cancel by 12 noon on Tuesday, for Saturday night bookings cancellation is by 12 noon Wednesday. Cancellations should be emailed to bookings@ntac.org.au. We will acknowledge all cancellations so if you haven’t heard back within 24 hours chances are that we haven’t received your cancellation so contact us again. Late cancellation will result in part or full payment of the accommodation, depending upon circumstances and taking into account factors such as repeat failures to cancel or where the lodge is fully booked and the bed(s) could have been reallocated.  Any such fee will be determined by the Bookings Manager and Treasurer.

 

Guests

Booking: When a member’s guests are booking for a stay where the member is not present for those nights the guest booking conditions and rates apply. Guests of members may make one booking per season directly to the bookings officer. Payment is required before confirmation will be made.

Cancellation: Cancellations should be emailed to bookings@ntac.org.au. We will acknowledge all cancellations so if you haven’t heard back within 24 hours chances are that we haven’t received your cancellation so contact us again. A refund of 50% will be made for all bookings cancelled up to 21 days prior to arrival. No refund will apply for cancellations made within 21 days of arrival.

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